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Insights

Insights & perspectives.

On AI adoption, regulation and what actually works in regulated operations.

Isometric illustration: a website's polished surface panel lifted away to reveal a rebuilt structural core with an audit-trail spine, with signal rings radiating out to reader-nodes, conveying a digital foundation rebuilt and made readable to search engines and AI agents.
Matthew Place

We rebuilt our own website. Most of the work was invisible.

We rebuilt the North Stack site, and the interesting part wasn't the new look. It was everything quietly broken underneath, and what it taught us about building for an internet that AI now reads first.

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Isometric illustration: an AI automation pipeline with interchangeable, swappable model modules — one switched off and dimmed while the flow reroutes through an active module into an organised system, conveying model-agnostic supply-chain resilience
Lewis Leach

What the Anthropic ban means for UK SMEs – and what to do about it

Washington pulled Anthropic's most advanced models from non-US users overnight. For UK SMEs, this is a supply chain problem — and a wake-up call to build AI-agnostic.

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Isometric illustration: an insurance broker's manual admin flowing through a guided AI pipeline with a human-approval checkpoint into an organised system
Lewis Leach

Why insurance brokers are losing hours every day, and what to do about it

Mid-sized UK brokers are losing the equivalent of two working days every day to manual admin. Here's where the time goes, and how AI agents, with humans in the loop, are recovering it.

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Isometric illustration: legal documents routed through an AI workflow with a human-review gate and a scales-of-justice motif, into an organised system
Matthew Place

AI in Legal: From Curiosity to Operational Strategy

AI in legal has moved beyond experimentation. Firms are now deploying it to redesign workflows, recover billable value, and operate with greater speed and control.

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Isometric illustration: a large AI-powered insurer beside a smaller SME adopting governed AI to keep pace
Myles Langstone

AI in Insurance: SMEs are about to get squeezed

Larger insurers are embedding AI into the core of how they operate. That creates competitive pressure that will increasingly be felt by SMEs.

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Isometric illustration: sensitive legal documents kept inside a secure private AI vault versus leaking from an open public chatbot
Lewis Leach

Why law firms need private AI environments, not public chatbots

A recent lawsuit shows why consumer AI tools aren't built for regulated legal work, and why firms need controlled, private AI environments instead.

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